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"Really lovely hotel in the perfect location reception staff were lovely. unfortunately the roof terrace is not great not aimed at the hotel guests an it seems to be aimed at the young and beautiful 😊 and the drinks are ridiculously expensive however there is a good pub across the road would stay there again "

"Excellent location and accommodations. Great front desk and morning breakfast staff! Would book again! "

"I honestly have no idea why anyone is complaining about this hotel, the hotel does have two buildings so make sure you know which building you need! I went to the wrong building but the staff were more than welcoming to guide me to where I needed to be which was a stone throw away just opposite the other one! After reading comments about how small the rooms are I was surprised when I opened the hotel door! No bigger no smaller than a premier inn or travelodge just your standard size! It’s not suitable for families only for solo/ couples it’s perfect! Extremely clean and soft white towels - lovely breakout areas and rooftop balcony to have complementary hot drinks and snacks from the honesty counter! Currently does have some works getting done around the area however the marketing for this hotel is all around Canary Wharf so it’s a decent hotel! It’s got signage and statues for directions to it so it’s easy to find! The location for it couldn’t be any better your right where you need to be and a 5 minute walk to the main Canary Wharf tube station. £1 charge on arrival for damage insurance which I got £1 returned the following day! "

"Lovely hotel, great customer service from the reception, thank you. The pool view swim is a must! Convenient location, will definitely visit again. "

"Liked the spaciousness of the room just as pictured, and the attentiveness of staff, specifically Gabriel. He showed us how to use the Tube and actually walked us to the station, made restaurant reservations for us & was just very helpful and amiable. Liked that the Tube was so close and the many beautiful landmarks close by so that one could just walk to them. The food at dining room was very good, just felt place was a little understaffed for so many people. Otherwise, this hotel was excellent. Would stay again and recommend to others."

"Beautiful upscale hotel in a lovely and safe neighborhood. Very conveniently located near the train station and tower bridge. "

"Our stay was awesome! The room was clean and had all the amenities we needed, the cleaning was always done well too. The staff was really nice and helpful. I loved the location and how close it was to everything such as the tube, dining options, water area, etc. It was just really nice and so walkable. I would absolutely stay here again."

"The property was very clean and modern. The staff was courteous. It was also conveniently located for shopping, dining, transportation and sightseeing "

"Very nice facilities and staff especially at the bar, Salim was our favourite"