This home was a good location with a very nice view (but only from the porch - you cannot enjoy the view much from the dark interior of the home or the sofa as it is positioned. (we spent no time in the living room and ate every breakfast on the porch b/c that was the only location to enjoy the view) We knew we weren't staying at the home much other than just sleeping So it was fine for that need. It was clean and just what was advertised, decor and all. Basic kitchen needs, stove, coffee pot and refrigerator were all perfect and clean. The linens/sheets were odd and did not stay on the beds. They are a synthetic fabric and I've never reviewed a place on linens and why would that really matter, but in this case, they were the strangest linens. Polyester maybe? Manager may want to consider what a hotel uses - a cotton or at least a cotton blend.
We had trouble with check in and never reached our property manager all day so it was 10:30 pm before we ever gained access to the rental. I knew this property manager had great reviews & this was out of character so although upset and a huge inconvenience, we sat over at Tommy's, had a drink and late dinner and tried to come up with a plan. Tommy helped us contact the onsite manager at the resort (which has a hotel and other small villages to rent) and that on-site manager was able to reach the cleaners of the private rental we had a reservation at and they helped us gain access at 10:30 pm. The next day the property manager of our rental did reach out to us, took full ownership for the error (she said she was texting the wrong phone number) and tried to make it right in regards to the cost of our stay.
In summary, this is a great location if you just want to sleep and be close to the NOC. The Property manager may want to reconsider the $300 security deposit on top of the already vrbo collected $50 security deposit. That was a hard pill to swallow when booking and in the 10+ years we have rented, have NEVER had to pay such a deposit except at an exceptionally decorated home with original art work in Isle of Palms.
We had a nice stay in NOC & Bryson City. I read these reviews always before travelling so I"ll list a few of our favorites in the area and pay it forward: Tommy's (good food/drinks/beer and super casual feel), Birthday dinner in town at Bistro at the Everette (a long time favorite of ours) and Rivers Edge for Chicken and Waffels !
