4/10
Our stay was unfortunately disappointing. When we arrived, the check-in process was very unorganized. Although we had booked the room hours before, it still took over 45 minutes for it to be cleaned and ready.
We also had a family emergency and needed to leave early, but the office was closed. They provided an emergency number—which I called over 25 times—with no response. The posted sign said the office would open at 8:30 AM, but no one showed up until 9:00 AM, which delayed us even more during a difficult time.
The lack of communication and support was extremely frustrating. Would not recommend based on this experience.
Jhaliyl
2025 年 7 月に 1 泊滞在