2/10 (非常に不満)
Jackie
家族旅行
2025 年 9 月 9 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Unfortunately the outside view is very deceiving. It looks new and well maintained. I booked a non-smoking room and I thought I would be fine. I don't think that's asking for much. As I stepped inside of the room, however, seemingly decent and orderly, it smelled very much musty and mildewy. I noticed 2 or 3 boxes of baking soda (on top of the cabinets in the kitchen area) to absorb the moisture and smell. I honestly think they just painted over all the possible mold and mildew. There are areas in the corners of the wall in the bathroom that look raised as if by moisture. There's also a patch on the bathroom ceiling that looks like mold was repainted over. The fridge was completely rusted on the outside but almost new on the inside.
They allow pets I guess too... because I heard so much barking and opening of doors as I was literally next to the front door. I wish I could have been moved and maybe they would have moved me, had I said something but I didn't. I realized late that it is a 3 ☆☆☆ hotel. Very disappointed.
Jackie
2025 年 9 月に 1 泊滞在
