⭐⭐⭐⭐ Great location, friendly staff, but rooms need a refresh
We had an overnight stay and overall enjoyed our visit. The hotel is centrally located in the heart of Bristol, ideally situated for the Bristol Hippodrome, Broadmead and Broad Quay, with its excellent choice of cafés, bars and restaurants.
The hotel is no longer part of the Radisson Blu group, which is a shame, as the main public areas still have the feel of a good-quality city-centre hotel. Reception, the bar and restaurant are all well presented and welcoming.
Unfortunately, the bedrooms don’t quite match the standard of the public areas. Our room was clean and functional, but the décor is looking tired and would benefit from a complete refresh, particularly the carpets, paintwork and furnishings.
Breakfast was very good, with a well-presented selection of hot and cold options, plus freshly cooked omelettes available on request. Everything was fresh, and the restaurant was clean and welcoming.
All the staff we encountered were friendly, professional and welcoming, which made a positive impression throughout our stay.
Overall, a pleasant stay in an excellent location. With some investment in refreshing the bedrooms, this could be a really impressive Bristol city-centre hotel. Four stars from us — the location, breakfast and staff were excellent; it’s simply the tired appearance of the rooms that lets it down.