I WISH I could give this place 0 stars. I am never one to write bad reviews because I understand everyone is trying their best, but this was a HORRIFIC EXPERIENCE!! We were doing a cross-country road trip and just needed the bare essentials out of a hotel. After an exhausting day of driving we arrive at the hotel and upon entering our room we find STINK BUGS! They were on the pillows, on the sheets, on the counter, on the air conditioning vent. EVERYWHERE!!! Disgusting!! We ended up having to book at another hotel down the street. Even still, I tried to give them the benefit of the doubt that it was a one off mistake and calmly called a few days later concerning a refund. When I called and spoke to the manager, LJ, her tone throughout the conversation did not express the least bit of surprise when hearing about my experience, making it seem as though this was not the first time. On top of that, she NEVER ONCE apologized for the conditions, the inconvenience, or ANYTHING!! I would NEVER recommend this hotel to even my worst enemy. Calling this "Quality Inn" is a JOKE!
