4/10 (不満)
Willa F.、Northampton, MA
2026 年 2 月 10 日
This is a beautiful unit, in a fantastic location, that is suffering from a serious amount of neglect. Some of the issues: - The parking is actually a 15 minute walk from the building, though the directions said the spot was directly behind it (so confusing!). - We arrived to a smoke detector losing its battery and loudly beeping and the STARS person told us to just get a new battery. (The ceilings there are about 14', luckily we found a ladder stashed outside a random door and one of us was fearless enough to climb up). A second alarm went off two days later at about 6 a.m. (at least we knew where the ladder was).- The unit really only sleeps six, pull out couch was dusty and kind of broken and the mattress was so wonky. If someone tried to sleep on it, half their body would be like inside the couch!- There's one thermostat for the whole unit so downstairs was FREEZING while upstairs boiled.Those were the big things. The small things? Upstairs bathroom has no towel hooks (just broken off command strips); upstairs back bedroom door doesn't stay closed, just drifts wide open; sheets were old and polyester; the ceiling has obvious water damage; curtain rod in the living room not screwed in, so it fell when we when we tried to open the curtains; downstairs bedroom outlets didn't work; cleaners showed up at 10:45 our last day (check out is 11). As one of us said: Someone from STARS should stay there for two weeks to see what it's like! Pretty sad for such a lovely space.
Willa F.
2026 年 2 月に 3 泊滞在
