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"Price reflects the room. They upgraded us to a tower view room for free as we paid for 3 nights. The view was nice. The room however was 1990s. Old ripped carpet. No fridge. Drawers were old. Rusty bath chrome. Construction air hammers in lobby. Pros.... shower worked. Lots of hot water. Good food at restaurant but very expensive when you convert to Canadian $. Good view. Good elevators. Location is awesome....walking distance to many sites and the Tower tube to anywhere in city. Free water in your room."

"Great location and excellent value for money"

"Perfect stay - lovely property"

"Very clean very welcoming staff "

"Hard to switch the water tap the outlet is not properly connected "

"Got there at 1:30pm, room not available. Understandable, website quotes 3:00 check-in. Returned at 3, room still not available. Was offered room in basement. Did not want this. Was given other room on first floor. Took this. The "Roost" room was very small. Could barely fit 2 suitcases on the floor. Hot water did not work. Told to go to another room to take a shower. Next morning we had to pack up leave luggage in hotel storage. Pay for coffee station did not work. Returned from touring and got new room. Hot water worked. On-line keys did not work. Was given key card. Asked for "do not disturb" hanger. Told there were all out and they were in process of ordering more. No TV remote in room. Had to request one. Next morning, pay for coffee station still not working. In-room coffee machine did not work."

"It was ok"

"Good breakfast, clean room, problems at check in with their computers down which caused a 20-30 delay to check in "

"Had the best stay! The staff were very friendly and made the experience even better. Would definitely recommend."