Standard Room, 2 Twin Beds | View from room
Check availability

Reviews of Premiere Classe Bordeaux Ouest - Mérignac Aéroport

2 out of 5
Premiere Classe Bordeaux Ouest - Mérignac Aéroport
71 Avenue John Fitzgerald Kennedy, Chemin de Magret, Merignac, Gironde

Reviews

8.4

Very Good

Rating 10 - Excellent. 371 out of 1001 reviews" "
Rating 8 - Good. 470 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre
Très propre mais mal insonorisé. On entend les gens parler tard dans le stationnement et dans les chambres à côté. Parfait pour dormir seulement.
Stayed 2 nights in Sep 2023

6/10 Okay

Fabiola

Traveled with pets, Traveled with family
Disliked: Cleanliness
I felt unsafe with all the signs saying to be careful with your personal stuff left in the car because of thefts and the people living in caravans next to the parking lot.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in easy out
Stayed 1 night in Sep 2023

10/10 Excellent

Jeannine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel for a night stay.
Stayed 1 night in Sep 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Best staff and restaurant food ever. Would definitely recommend and stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Clement, Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to spend the night to catch an early flight…not too early though as the first tram stopping at the nearby station, Cadera Issatier, starts at 4h45 am and there is no hotel shuttle available, to my knowledge (it takes 25 minutes to walk to the airport on a good sidewalk partially illuminated), based on my own experience (traveling on a Thursday). Restaurant in their sister property was very good value for money and the staff was nice and attentive. Room was clean, comfortable and air conditioning worked perfectly.
Stayed 1 night in Aug 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Watch out for the mosquitoes - danger dengue fever
The room was infested with over 20 mosquitos ! The bathroom had even more The hotel does not have mosquito screen on the windows and leave windows open during cleaning every day !!!
Stayed 1 night in Jul 2023

4/10 Poor

Juliet

Disliked: Staff & service, property conditions & facilities, room comfort
Basic, in no way exceptional
Booked on the basis of all the exceptional reviews but it's nothing more than a basic road-side stopover hotel. I desperately needed a long and comfortable sleep after weeks of travel in intense heat. However, the aircon is controlled by reception and I was blasted awake at 7am with 24 degrees in the room. Signs on the window telling you not to open them and to ask reception to change the temperature. Had to go down to reception at 7am to ask them to turn it down, she told me I could have 19 degrees and no less. Restaurant service very slow, overpriced menu, and I was overcharged - it was returned after I checked my receipt, but was one of many trips back and forth to reception. Rubbish overflowing outside, no black-out blinds in the room, tiny shower with an unhygienic curtain that sticks to you, no hairdryer. Two tiny pillows with no spares - by that time I was too exhausted to go back down yet again and ask for another. I had intended to extend my stay so unloaded my car, but the night was so uncomfortable I left the next day. Check out is noon, I was locked out of my room at 12 exactly with half of my bags still inside. Yet another trip down to reception to get back in. It's fine if you want a one-night stopover but it's not exceptional by any stretch of the imagination.
Stayed 1 night in Jul 2023

6/10 Okay

LYDIA

Stayed 1 night in Jul 2023

8/10 Good

Nadine

Liked: Staff & service, property conditions & facilities, room comfort
Great location, smelly bathroom
On the team line, easy from airport, restaurants, Aldi and Lidl walking distance. My biggest issue is the bathroom stunk, like moldy sitting water. I arrived after 1am so was too tired to complain and change rooms, but the drain in my room definitely needed bleach. Beds were comfy, room was decent, microwave for use in lobby was a bonus.
Stayed 2 nights in Jun 2023

6/10 Okay

susan

Staff were really helpful and friendly. To be improved- no toiletries available. Lights were either on or off together - no control. Room was really cold - unable to make it warmer. After long journeys -, just want to relax in room - lack of choice - either a glass to take to room of reasonable wine or a pichon of boxed.
Stayed 1 night in Jun 2023

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got to the hotel around 1am and there was someone at the desk to greet us and check us in. The rooms are small… the bathroom even smaller. The towels need to be changed desperately and the shower head is falling off. The shower is also very small barely fitting one person so it’s hard for the shower curtain to not touch you. The pillows were like half the size of regular pillows. There were stains on the curtains and on the walls. We only stayed one night so it was tolerable and it was pretty convenient how close it was to the airport considering how late we landed. It’s tolerable for a very short stay id say but wouldn’t recommend.
Stayed 1 night in Apr 2023

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for an early flight
Very good value, friendly staff. Sink plug didn't work which does not help when wet shaving. Microwave to use I'm communal area, so can go to aldi, ten min walk, grab something there and ping!
Stayed 1 night in Jan 2023

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were rude/unfriendly. French style. There is next to the hotel a pop-up caravan site. Travellers, they decided to play very loud music from their pop-up tent, they could have invited us to join the party. Wouldn't recommend staying here again. Had a horrible nights sleep. As I couldn't get to sleep due to the noise coming from the all night rave
Stayed 1 night in Jan 2023

2/10 Terrible

Robert Raymond

2/10 Terrible

Robert Raymond

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing we liked. Just too basic, no teas made. No temperature control. Limited staff presence

2/10 Terrible

Robert Raymond

Disliked: Staff & service
No service Heating too low cannot alter it very very basic
Stayed 1 night in Dec 2022

8/10 Good

Nicola

Stayed 1 night in Nov 2022

6/10 Okay

Julie Claire

Stayed 1 night in Oct 2022

6/10 Okay

Benton

Traveled with partner
Liked: Cleanliness
To much constructio.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Full of bugs
Heaps of mosquitos in the room, as well as dead ones that had been squished (presumably by previous guests) on the ceiling and walls. It was fine for a single night by the airport but we probably won’t stay here again.
Stayed 1 night in Oct 2022

8/10 Good

James

Stayed 1 night in Sep 2022

8/10 Good

Samir

Stayed 1 night in Sep 2022

8/10 Good

Giovana

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Great location, not the most comfortable though
Perfect location / next to Vondelpark and walk distance to the city centre. The hotel itself though is extremely old and you can hear people and footsteps outside the room.
Stayed 1 night in Aug 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, modern with a bar and restaurant in the building. Good value for money asnd close to the airport.
Stayed 1 night in Jul 2022

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for airport and transport into Bordeaux
Stayed 1 night in May 2022

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room. Soap provided only in the shower.
Stayed 1 night in Apr 2022

10/10 Excellent

Charlotte

Stayed 1 night in Apr 2022

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Clean room but hard bed and only one very soft pillow each.
Stayed 1 night in Mar 2022

8/10 Good

jose

Stayed 1 night in Mar 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very conveniently located close to airport but far enough away so quiet. Next to public transport (incl upcoming tramway line) and adjacent to ring road/ autoroute, so easy access to downtown and surrounding areas. Excellent AC, a real plus for summertime. Otherwise, there were some annoyances (hot water supply waxed and waned on far top corner of building so adjusting it for comfort was "challenging"). Staff were almost all hospitable and helpful. Not always the case in France, so it was appreciated. Hotel is targeted to business travellers/overnighters, so the premium is on functionality not luxury. Obvious by location and price point. Bear that in mind. Excellent choice in that context, even if the plumbing needs some maintenance and or upgrade post-pandemic lockdowns.
Stayed 4 nights in Sep 2021
Response from stephanie on Oct 3, 2021
Cher client , Merci pour votre retour et nous vous accueillerons avec plaisir dans notre hôtel lors d'un prochain séjour. Cordialement La réception

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for quick, cheap stay by airport
Great for a quick, cheap solo stay the night before my early flight. Front desk check in was super helpful and scheduled me a cab for the morning (20 euros to airport). The bathroom didn’t have soap but room was clean (small, but expected) and bed was comfortable. Didn’t use shower.
Stayed 1 night in Aug 2021
Response from stephanie on Aug 30, 2021
Dear customer, We thank you for your comment and we will welcome you with pleasure for a future stay. Kings regards The reception

6/10 Okay

Verified traveler

Disliked: Cleanliness
Bedroom not cleaned properly, staff polite.
Stayed 1 night in Aug 2021
Response from stephanie on Aug 24, 2021
Dear Customer, We are sorry for the inconvenience noted and we will escalate this to the housekeeping. We thank you for your comment and with pleasure we will welcome you for a future stay. Regards The reception

6/10 Okay

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and room, comfy bed, friendly staff, good service. Room had most basic necessities. No coffee, fridge, hair dryer or little toiletries.
Stayed 1 night in Jun 2021

2/10 Terrible

Osaigbovo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from la direction on Mar 24, 2021
Bonjour, Nous sommes désolés de votre mauvais ressenti sur notre établissement. Nous aurions aimé avoir vos remarques afin de nous améliorer. En espérant vous accueillir de nouveau. Cordialement.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Cotrado

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, clean, perfect for traveling. I would come back for sure
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact every single member of staff were helpful, happy and friendly.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport and good place to stay for 1 night before or after flight to Bordeaux.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived when front desk was closed, so had to go to adjoining hotel to check in. Room was fine, clean, comfortable bed, and the price was very reasonable. The next day had a bad experience with person at front desk - we had a coffee in the dining room before the front desk opened. While we were drinking coffee he arrived and when we went to pay he was very rude and said that the dining room was only for people having the full breakfast. We were supposed to use a machine in a room off to the back, which we didn’t know about.
Stayed 1 night in Jul 2019