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Mercure Bordeaux Château Chartrons

4.0 star property
Discover a peaceful eco-certified retreat in Bordeaux's Chartrons district with French cuisine, wine culture, and relaxation at the bar or restaurant.

Choose dates to view prices

In the Chartrons neighborhood near Cité du Vin, Mercure Bordeaux Château Chartrons welcomes travelers with upscale charm. Guests can relax on the garden terrace or visit the gym to stay active. Previous visitors consistently praise the helpful multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥19,444
￥22,780 total
includes taxes & fees
Jun 27 - Jun 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite - 1 double bed and sofa

Junior Suite - 1 double bed and sofa | Premium bedding, minibar, in-room safe, desk

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 1 Double Bed with Sofa bed

Standard Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Connecting Rooms

Superior Room, Connecting Rooms | Premium bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Chartrons, a neighborhood in Bordeaux, Mercure Bordeaux Château Chartrons is near a metro station. Cité du Vin and Arkéa Arena are cultural highlights, and travelers looking to shop may want to visit Rue Sainte-Catherine. Ready for a night out? Consider Rock School Barbey and Le Rocher de Palmer. Spend some time exploring the area's activities, including golfing. Visit our Bordeaux travel guide
Map
33300, Gironde, Bordeaux, 81 Cours Saint-Louis

What's nearby

  • Bordeaux Wine and Trade Museum
    Bordeaux Wine and Trade Museum
    6 min walk - 0.6 km
  • Jardin Public
    Jardin Public
    14 min walk - 1.2 km
  • Cap Sciences
    Cap Sciences
    17 min walk - 1.5 km
  • Place des Quinconces
    Place des Quinconces
    4 min drive - 1.8 km
  • Cité du Vin
    Cité du Vin
    5 min drive - 2.4 km

Getting around

  • Cenon Station
    6 min drive
  • Grand Parc Tram Station
    9 min walk
  • Merignac Airport (BOD)
    21 min drive

Restaurants

  • Le Mirabelle
    8 min walk
  • Morimoto Bordeaux
    2 min walk
  • Les Tables Vatel
    8 min walk
  • Fufu
    6 min walk
  • pizzeria la tradizione
    7 min walk

About this property

Mercure Bordeaux Château Chartrons

  • Upscale hotel near Place des Quinconces
  • Near Cité du Vin, Mercure Bordeaux Château Chartrons provides a terrace, a garden, and dry cleaning/laundry services. The on-site French cuisine brasserie, Chais Saint Louis, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • Other perks include:
    • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Free newspapers, luggage storage, and multilingual staff
    • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Room features
  • All 215 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • Flat-screen TVs with satellite channels
    • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chais Saint Louis

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,844 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Bordeaux Château Chartrons pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Bordeaux Château Chartrons?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Mercure Bordeaux Château Chartrons on Jun 27, 2026 start from ￥19,444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Mercure Bordeaux Château Chartrons?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Mercure Bordeaux Château Chartrons?

Check-out is at noon.

Where is Mercure Bordeaux Château Chartrons located?

Located in Chartrons, this hotel is within 1 mi (2 km) of Bordeaux Wine and Trade Museum and Place des Quinconces. Quai des Marques and Jardin Public are also within 1 mi (2 km). Grand Parc Tram Station is 9 minutes by foot and Emile Counord Tram Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Bordeaux Château Chartrons Reviews

8.2

Very Good

8.6

Cleanliness

6.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 215 out of 580 reviews
Rating 8 - Good. 223 out of 580 reviews
Rating 6 - Okay. 97 out of 580 reviews
Rating 4 - Poor. 28 out of 580 reviews
Rating 2 - Terrible. 17 out of 580 reviews

Reviews

Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functioning hotel - decent location- good size rooms & comfortable beds - friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Stayed 1 night in May 2024
Verified

6/10 Okay

Brian

Liked: Cleanliness

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, all staff were very friendly and helpful. The hotel was super clean and well maintained, and has a really nice aesthetic and design style. Great breakfast in the morning with tons of options. My only negative was the air conditioning in the room was a bit weak, even with the fan speed set on maximum, it didn’t cool the room quite to the level we would have wanted.
Stayed 10 nights in Aug 2023
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very ample hotel,
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Babette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience - thank you
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Brian

Liked: Staff & service
Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Yaron

Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Stayed 1 night in May 2024
Verified

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Tuanh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified

4/10 Poor

SOYOO

Liked: Staff & service, amenities
주니어 스위트 투숙함. 팬 돌나가는 소리에 방이 너무 시끄러움 방이 너무 어두움 주차장 너무 좁고 낮음
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ANNE ET LUC

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et calme comme souhaité
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et la gentillesse des personnels, chambre spacieuse et propre (le cabinet de toilette demanderait un petit rafraîchissement). Parking facilement accessible et sécurisé. Petit déjeuner copieux et de qualité. Séjour très agréable. Merci.
Stayed 1 night in Jan 2026