Honestly, we travel constantly, and I have never had to work with such a terrible rental company. They just didn't care. There were several things broken(fireplace, stove, ice-makers, dryer, etc)and not working at the house. They were non-responsive and not helpful. It was so disappointing because this house is expensive. The house, itself, is beautiful. The view is gorgeous. However, Carolina Cabins does not care about their renters. The house itself, for the size of it, was not stocked well. One non stick frying pan for that size of house? The wet bars were not stocked with glasses. One towel per guest and no extra's. It was very disappointing! I would NOT recommend this house, but more so I would NOT recommend this company.