Staff was very friendly however the carpet was very dirty in the room and the pool was green none of these 2 things does not reflect what was on the web site also we got to the hotel at 5.30 PM to find that the kitchen was closed for orders yet the pamphlet in the room said 5.30pm to 9 pm and the breakfast which was included was a continental breakfast which was supposed to include English breakfast which never happened. Wifi signal was very weak coming on and off. No elevator for patrons parking underground so you must pack your cases up a 20 stair flight.definitely would not recommend this hotel. Advertised as a 4 star more like a 1 star
Terrance
2025 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2025 年 2 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
❤️🌸
Easy check in , carpet not that clean , hot day , air conditioning stopped working, hairdryer not working. Breakfast was lovely, very professional staff❤️
宿泊されたお客様
2025 年 1 月に 1 泊滞在
6/10 (普通)
Orlando
カップルで旅行
2024 年 7 月 22 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Property was a little run down and need s some maintenance.
Our rooms toilet did not flush and when showering, lots of water went onto the floor. Seal missing between shower screen and top of the bath.
Orlando
2024 年 7 月に 1 泊滞在
6/10 (普通)
candice
出張
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Maintance needs urgent seeing to
I had a comfortable stay and enjoyed the breakfast. Room 603
However, my aircon dod not blow cold at all. The Hot water in my room took 15 mins to come, an extreme waste of water. This was with the maintenance crew standing and pouring the taps i could not use thw shower as the cold tap was not functional.
I was then assisted to tey find a new room. Of which we tried 612, 311 & 200 and something, not one of the rooms aircons worked. Nor did any of thw taps run hot in under 5 mins of pouring water I would hate to know the wastage water going through this hotel, bever mind the water bill
candice
2024 年 5 月に 2 泊滞在
8/10 (良い)
Phopho
2024 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Phopho
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Nokulunga
2024 年 2 月 11 日
Nokulunga
2024 年 2 月に 1 泊滞在
8/10 (良い)
Robert
2021 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing staff. The hotel staff service the guests with determination.
Robert
2021 年 2 月に 1 泊滞在
8/10 (良い)
Lindsay
出張
2020 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lindsay
2020 年 11 月に 1 泊滞在
8/10 (良い)
Sheridohn
出張
2020 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sheridohn
2020 年 10 月に 1 泊滞在
4/10 (不満)
Ghalied
出張
2019 年 11 月 11 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Ghalied
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
Edraline
2019 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful view from the 7th floor & kind staff
Edraline
2019 年 7 月に 1 泊滞在
6/10 (普通)
Thomas
2019 年 5 月 30 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Appalling.
Arrived at hotel at 13:20. Lady at reception said I couldn't check in until 14:00, and that there was no early check in. So we waited until 13:50 to check in the lady still said "no". So when 14:00 came around I received the key to my room, and went upstairs to the room.
Upon entering the room I discovered the bed not even made and the rubbish hadn't been emptied.
I returned to reception, where I was told to wait again for housekeeping to make my room. Spoke to the manager who changed me to a room that was ready.
Thomas
2019 年 5 月に 1 泊滞在
6/10 (普通)
Karin
2019 年 5 月 20 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
It was okay.... Struggled with communication. e.g. the person who made the booking never returned my calls or messages. So i had to pay for a room I wanted to cancel because of the bad communication. Even if we did not use the extra room. We were never on the breakfast list, even when we paid for it.
Karin
2019 年 5 月に 1 泊滞在
6/10 (普通)
Jose
2019 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
There is room for improvement the hotel is only a 3 star on the site shows as a 4 star the service was wonderful and staff were helpful the hotel was clean and safe
Jose
2019 年 3 月に 1 泊滞在
4/10 (不満)
ed
2018 年 7 月 16 日
気になった点 : 施設のコンディションと設備
The toilet flush does not respond always.
The front desk failed to order a taxi for our trip to the airport in the morning as they had promised.
At the sink the water is deflect it and sprays the clothes of the person washing his or her face.
ed
2018 年 7 月に 1 泊滞在
6/10 (普通)
Jacob Willem
2018 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not a good area to stay.
Jacob Willem
8/10 (良い)
James
2018 年 2 月 17 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Curtains
A nice hotel but not in the right part of town and needs some renovations. (Curtains were velcroed to the wall and did not open)