ブレインカムのプールのあるホテル

「The hotel could be amazing but unfortunately it is now dated and needs to be refurbished. The standard twin room does not have an overhead shower and the room was dated and shabby. There was no bottled water as stated either. The room was also very hot and they do not provide fans as standard. The pool is lovely but does need a little TLC and the showers in the changing rooms are extremely hot. As is the general temperature of the changing rooms. There was an issue with scolding hot water from...

「Breakfast was very good and in a lovely peaceful garden. Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning).」

「Sadly I think when we went there were less staff than required and a few things were going wrong on that day. Our rooms were not ready as the linen hadn’t arrived - but gave us a free bottle of wine for dinner to compensate so happy with that. Next day but more of a major issue! No water when it came to having a shower in the middle of the day. They did provide another room after 30mins of back and forth with reception as out in house phone didn’t work! Sadly it was just bad timing as we had a...

「スタッフの対応が雑。 食事がまずい。 部屋が狭く、使いづらい。」

「Gym and pool facilities 👍」