4/10 Poor
Tim
Apr 25, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing, even despite the bargain price
Dissapointing, despite the price. where the 3 stars come from, I have no idea. "host will greet on arrival" what tosh, theres a phone number to call to get the code for the keysafe to the front door, and your room. The hotel is entirely unmanned
The first room we were directed to hadn't been cleaned, unmade bed, and bags of rubbish on the floor. had to wait in here for 15 minutes for somone to come and move us to another room. this had been "cleaned" but it wasnt great, bed was ok, apart from the very worn, thin mattress, sink had hair in it, the windowsill was very dusty, and had cigarette burns in it, and one of the cups for the tea/coffee hadnt been washed, nor had the supplies been replenished, the only other "facility" was a small TV.
Shower had mould on the sealant, and no toilet roll holder and paper peeling off the walls and ceiling.
Also, the listing said the rooms were over 1 floor, this is not the case, they're over 3 floors, and no lift.
there's also the "Free Wifi" which consisted of access points scattered around on the stairs (quite literally) but nowhere was the code to use the wifi to be found. I usually try and make a balanced review, but other than being cheap, there really was no plus points here. even "cheap" I would expect to be clean and tidy at least.
Sorry OYO, but you missed the mark here
Tim
Stayed 1 night in Apr 2023
