Find Resorts & Hotels with Spas in Black Rock

"Satisfactory"

"The property is magnificent. Has its own beautiful beach. But clearly they are short on staff and on supplies - during breakfast I had to get off my chair to find someone to get me some coffee- since it was not self served. Our first night we ask for another blanket and they had none but send me a flat sheet Our beach towels were very damp because they did not have dry ones available. The worst part is that the running water in the room was medium brown in color. I could not use the water to make some tea or brush my teeth. I went to the front desk and ask for water- they gave me 2 little bottles and said I would have to pay if I want more. Maintenance came by and said it was not an easy fix. Same time a couple in a room about four rooms down from mines heard the conversation and stated that they were about to go to front desk to report the same issue. This hotel has always been the one that I stayed at on every visit to Tobago. Service has always been excellent. Clearly something has changed and I am hoping whatever shortcomings they’re experiencing is going to be short lived. I’m not writing off this hotel- I will be going back again. "

"It was visible but did not use the pool"

"We thoroughly enjoyed our time here. Rooms and all the grounds were kept very clean and tidy. The staff was quickly responsive and friendly with all our needs. The continental breakfast was delicious and plentiful. The pool area was pristine for relaxing and swimming. although the restaurant only served breakfast (restaurant was not open lunch & dinner) and the swim up bar inside the pool was not open, staff was readily available at the bar, which is right next to the pool. Staff assisted us with their corporate WiFi use, so we had WiFi service on all the grounds (rooms included). The tennis courts are not kept up too well - there are some cracks that have been patched & some that haven’t. (We still managed to play some light tennis on them without much issue.) The place is “outdated,” as stated in reviews I read prior. However this did not mean dirty, non-functioning or uncomfortable. There are several restaurants in walking distance & the direct access to a very quiet beach was amazing. We would definitely return."

"Yes, was please"

"Clean villa with all the kitchenware to make yourself a nice meal to eat on the veranda. Friendly staff, too. "