2/10 (非常に不満)
Brandy H.
2026 年 1 月 5 日
気になった点 : 清潔度
I had rented this property for 7 days and only stayed one night! Didn't even want to stay that night. Had two bathrooms, but neither of them were fully functional. The shared bathroom , the shower would not drain, in the master the toilet did not work. The 2 smaller bedrooms had box springs with no mattress on them, just a very thin layer of some kind of padding. You could literally feel the metal just by putting your hand on the bed. The host said they were a regular mattress and no one has complained about them before. The beds had a fitted and flat sheet only on the beds. When we pulled the sheet off one of the beds there were pee and other stains on the box spring. There were big and little cockroachs all over in the kitchen. The stove top was covered with little ants. There were mice running around. The host said he was unaware that there were mice there, yet there were mice traps (someone was aware)! There was only air conditioning in the bedrooms. The host sent me a PDF 2 days before arriving that you could only use so much electricity per day. And only to use the air conditioning at night. The pool had a bunch of leaves and dead bugs in it. The host also contacted me through my personal email. I have never had that happen with a Vrbo before. When i talked to the host on the phone he pretty much dismissed the bugs and mice. He wouldn't do anything about the mattress. Only offered to have someone come fix the shower. Also wouldn't refund any money back to me.
Brandy H.
2025 年 11 月に 7 泊滞在