I originally contacted the host about local restaurants and things to do. Usually when staying, there is a binder with dinner recommendations, things to do, and places to see, there was not anything like that. I had to contact the host because the fireplace was not working, no-one came to fix it, so my husband did, but unfortunately, the fireplace would not turn off. I contacted the host about that and no-one came to fix that, so the fireplace stayed lit the whole time. I then had to contact the host about the dryer because there was a broken piece inside the dryer that was catching and twisting all of the clothes into one long twist. It broke bras and underwear. I sent photos, and was advised to line dry my clothes because the host wasn't able to get anyone out to fix it. Unfortunately, during ski season, you can't line dry base. The house was clean, and there was plenty of room. It is located near a lift which is extremely convenient. There was a plethora of games which is very nice.The views are exceptional!!