Find hotels in Big River, CA from ￥11,456

"Call me pleasently surprised. I packed a lot of things for this stay and found out I didn't need any of it, including the creamer for my coffee. The place was spacious, well lit, and the beds were perfect. Air conditioning was wonderful and the kitchen had everything one would want. Defenitly will make a return trip. "

"Always a great place to stay. Beds were nice. Room was great. Didn’t use pool or laundry."

"This was a horrible experience from start to finish. When we checked in, the staff never asked how many guests would be staying in the room. We booked a room with two queen-sized beds, which reasonably accommodates multiple people. About 20 minutes after we checked in, two of our friends stopped by briefly to help us unpack and were already in the process of leaving. Suddenly, a staff member came to our door smoking a cigarette and started yelling at us about having four people in the room. Instead of calmly explaining anything, they were hostile and confrontational right away. Then they demanded we pay an extra fee for additional guests, even though the front desk never asked us the number of occupants during check-in. That’s a mistake on the hotel’s part, not the customer’s. Guests shouldn’t be yelled at or pressured to pay unexpected fees because of poor communication from staff. The whole interaction felt unprofessional, aggressive, and uncomfortable. Being approached at the door by an employee smoking and shouting at guests is not acceptable behavior for any hotel. Between the lack of professionalism, poor customer service, and the way the situation was handled, I would not recommend staying here."

"Check in was easy, and the room was clean and comfortable. The night clerk Karissa was outstanding! She was helpful, friendly, and knowledgeable of the area. She was able to give me recommendations for dinner and morning coffee, both of which were excellent! Thank you for a wonderful stay!"

"average place "

"Great spot for our needs. Great communication. It was great! Thanks for everything! "

"I always stay on the lake - but this place is and was perfect for my family and friends... The game room is awesome. The little pool is great - so, I'll be back "

"The price and location were good, but the room conditions were very disappointing. There were ants everywhere and the bathtub was dirty and smelled bad. The room also felt very outdated and worn down. The staff was nice enough to move us to another room in the middle of the night, which we appreciated, but by that point we had already been dealing with the ants and didn’t get much sleep. Overall, the hotel needs serious improvements in cleanliness and upkeep."

"Black Meadow Landing Burrow Inn is cozy and clean. It has a small kitchen with all the amenities needed to cook a meal. The staff and residents are friendly and welcoming. The beach and launch ramp were nice. We brought our canoes and paddled around. We had a great time. We would stay again and would recommend to our family and friends. "