ビッグ ラピッズのプールのあるホテル

「Everyone and everything was Wonderful.」

「Great staff!」

「Housekeeper( jayda) went above to make sure we had towels and clean linens.」

「Overall, the hotel seemed to be poorly managed. The room key pad's battery was dead and we were not able to re-access the room after our belongings were inside. The front desk staff member, Matt, was very helpful but was not fully trained on the procedure to unlock the door. Due to his tenacity and dedication to helping, he was able to gain access after much effort. In the morning, breakfast was delay by 20-25 minutes. Considering a large number of guests were staying at the hotel for events in...

「Friendly and Helpful Staff.」

「Lots of beds for a LOT of (close) company, but I only needed one. Very functional space.」

「This place was very unkept and dirty throughout the property. We had ants all over the inside of the house crawling throughout. Many cobwebs were also seen. The shower had mold/mildew in a lot of the grout and the bathtub drain was dirty from previous use. The outside of the property had not been cleaned up in quite some time. The description leads you on to believe that it is actually waterfront and you have quick access to the lake. However, it’s across the street and there isn’t available...

「Beautiful loved it」