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"It is always a pleasure to come back to Icon Hotel. The staff is always very professional, friendly and service minded. This is covering all the staff from the reception to cleaning personnel and restaurants. Very good breakfast also. My absolute favourite hotel in Ho Chi Minh City! "

"The property is nice and the staff is very helpful"

"Clean new hotel, staff was professional in their day to day greatings. Mary at front desk was always warm welcoming, she was very helpful with my stay. A+ for staff "

"The hotel and staff are great. Made me feel at home. Very good breakfast and afternoon tea. We enjoyed the pool every day! Nice view from the roof top bar. We look forward to staying there again the future 🙂!"

"Overall it was great. The staff are great, and made the experience a good memory. But at the price and with 5-stars, I was surprised to see multiple issues that could be addressed with a little more attention to detail and some basic maintenance. Just a random example is a hairdryer in our room that was obviously majorly cracked and looked unsafe to use. It worked and likely got dismissed by staff as “well it works, right?” For other 5-star hotels at this price, I expect it would get replaced immediately. "

"Excellent service!"

"Beautiful hotel and room, excellent service and great breakfast "

"Nice"

"Specifically, Hyatt hotels never disappoint my family. As far as my family is concerned, Park Hyatt Saigon is probably one of the best we've ever stayed in. Being first timers to Ho Chi Minh city, we were privileged to enjoy friendly, professional and attentive staff from check-in till -out. The pool was amazing and poolside staff's awareness of our needs was very good. The area(s) around the hotel were very attractive and are well within walking distance for dining and shopping. Recommended for those wanting to enjoy a bit of luxury without breaking the bank."