SMARTments business Berlin Karlshorst in Lichtenberg offers essentials for a hassle-free stay. Enjoy coffee at the on-site shop, handle laundry on the property, and reliable WiFi throughout. Former guests consistently praise their smooth, comfortable experience.
Located in Lichtenberg, a neighborhood in Berlin, smartments Berlin Karlshorst is near a metro station. East Side Gallery and Brandenburg Gate are notable landmarks, and travelers looking to shop may want to visit Friedrichstrasse and Kurfürstendamm. Check out an event or a game at Uber Arena, and consider making time for Zoo Berlin, a top attraction not to be missed. Visit our Berlin travel guide
A coffee shop/cafe, laundry facilities, and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
Smartments Berlin Karlshorst offers 151 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
40-inch flat-screen TV with cable/satellite channels
Laundry
Laundry facilities
Climate control
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (43 inch wide door)
Stair-free path to entrance
Smoking not allowed
Services and conveniences
Blackout drapes
Iron/ironing board on request
Mobile key entry
Vending machine
Weekly housekeeping
Location highlights
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
151 units
4 floors
Built in 2017
Double-glazed windows
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Soundproofing
Water dispenser
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.
Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
SMARTments business Berlin Karlshorst Aparthotel
SMARTments business Berlin Ka
SMARTments business Berlin Karlshorst Berlin
SMARTments business Berlin Karlshorst Aparthotel
SMARTments business Berlin Karlshorst Aparthotel Berlin
Frequently asked questions
Is smartments Berlin Karlshorst pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at smartments Berlin Karlshorst?
As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at smartments Berlin Karlshorst on Mar 22, 2026 start from ¥10,957, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at smartments Berlin Karlshorst?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at smartments Berlin Karlshorst?
Check-out is at 11 AM.
Where is smartments Berlin Karlshorst located?
Located in Lichtenberg, this aparthotel is within 3 mi (5 km) of Tierpark Berlin, Kindl-Buhne Wuhlheide, and FEZ Berlin. Stadion An der Alten Försterei and Treptower Park are also within 3 mi (5 km). Berlin-Karlshorst Station is only a 2-minute walk and Treskowallee/Ehrlichstraße Tram Stop is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
smartments Berlin Karlshorst Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Location
8.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 95 out of 169 reviews
10 - Excellent
95
Rating 8 - Good. 47 out of 169 reviews
8 - Good
47
Rating 6 - Okay. 21 out of 169 reviews
6 - Okay
21
Rating 4 - Poor. 3 out of 169 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 169 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Reyhan
Jan 10, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful apartment that is clean and located right next to the station with the S-bahn directly connected to the city centre.
Reyhan
Stayed 7 nights in Jan 2026
10/10 Excellent
Yomayra Mayte De
Oct 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay. Liked the fact the room felt like home. Took advantage of the kitchenette.
Yomayra Mayte De
Stayed 4 nights in Sep 2025
10/10 Excellent
Laura
Sep 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great. Room had what we needed
Laura
Stayed 2 nights in Aug 2025
10/10 Excellent
Bimal
Jan 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and serivce
Bimal
Stayed 4 nights in Dec 2024
10/10 Excellent
Morgan
May 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really clean place, right next to the station with a direct link to the city Centre, cafe down stairs at the entrance, no staff members but the check in and check out was fairly simple and quick
Morgan
Stayed 5 nights in Apr 2025
10/10 Excellent
Maria Sophia
Nov 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is brilliant: just steps from the train station and tram stops, two grocery stores and eating places. We stayed in a real neighbourhood of friendly people. The view of the vicinity particularly in a golden November was priceless. Communication with staff via WhatsApp was friendly and prompt. The only trouble we had was with the bed which had one side flushed against the wall, making it difficult for the one on the side of the wall to get in and out of bed.
Maria Sophia
Stayed 4 nights in Nov 2025
10/10 Excellent
Juana
Feb 19, 2025
Liked: Cleanliness, room comfort, communication
A little hike from the city, but well connected!
The place is exactly as shown in the photos and related information. I was initially nervous about the lack of a 24h reception desk, as I had a late flight into Berlin, but the instructions before arrival were clear and check-in was super easy. Would stay again!
Juana
Stayed 2 nights in Feb 2025
10/10 Excellent
Michelle
Sep 12, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for a long term stay as well as short term. Fully stocked kitchenette and cafe downstairs. Wish the TV had an English option but otherwise was fantastic.
Michelle
Stayed 4 nights in Sep 2024
10/10 Excellent
Hiran
Apr 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room as excellent, full equipped all needit for a long stay. It has close a suppermarket and a train station. I recommend.
Hiran
Stayed 13 nights in Mar 2025
10/10 Excellent
Peer Mohamed
Feb 24, 2024
Liked: Cleanliness, room comfort, communication
We had a nice and pleasant experience in the apartment. Nice view and surroundings were very good. Very easy access to train and bus.
Peer Mohamed
Stayed 4 nights in Feb 2024
10/10 Excellent
Craig
Feb 29, 2024
Liked: Cleanliness, room comfort, communication
Business stay
Great location, right next to the station. Apartment are very new with everything you need
Craig
Stayed 3 nights in Feb 2024
10/10 Excellent
eldwin
Mar 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property , the property offers alot to be able to live for a short duration, it is in a amazing location and very friendly local people. Your also close to alot of grocery shops and food options. The transportation links are great aswell as your outside a tram station and a train station.
Look forward to booking again
eldwin
Stayed 4 nights in Mar 2025
10/10 Excellent
Jennifer
Dec 5, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed this spacious, clean apartment which was about 50metres walk to the train station. A perfect choice if you are wanting to explore Berlin.
Jennifer
Stayed 5 nights in Nov 2023
10/10 Excellent
Dimitrios Dimosthenis
Oct 16, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well organized and clean. Right next to the S-Bahn and supermarkets.
Dimitrios Dimosthenis
Stayed 16 nights in Sep 2023
10/10 Excellent
Nabil
Apr 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was super clean and well equipped. We arrived late at night, and the self checkin was very easy and fast. The steps were clearly communicated beforehand through email and whatsapp. The location is very convenient, next to a train station that goes to city center and a free car parking (P R Karlshorst).
Nabil
Stayed 2 nights in Apr 2025
10/10 Excellent
Hilary
Oct 5, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great clean, modern spacious apartment. Good location right next to station, easy transfer from airport on train. Very comfortable bed. Very small kitchen area, but only had breakfast in and good fridge and microwave and coffee machine. Stayed in autumn, perfect temp in apartment, but imagine it may be very hot in height of summer. Overall great stay.
Hilary
Stayed 7 nights in Sep 2024
10/10 Excellent
Lachlan
Feb 16, 2024
Liked: Cleanliness, property conditions & facilities, communication
The apartment was excellent. Very well equipped kitchen, clean comfortable room, close to the S-Bahn station but with great sound insulation. Several supermarkets (Aldi, Netto, Penny) nearby. I'd happily return.
Lachlan
Stayed 6 nights in Feb 2024
10/10 Excellent
Hoa Binh
Oct 28, 2024
Liked: Cleanliness, room comfort, communication
Good for work travel
Communication was good. The hotel sent an email detailing what to do upon arrival. Also, the staff was nice and efficient with helping our check-in. Room was in good condition. Opening the window can be a bit noisy due to traffic, but that's expected for staying in an urban area. The S-bahn is right next to the hotel, so that's nice and convenient.
Hoa Binh
Stayed 2 nights in Oct 2024
10/10 Excellent
Patty
Oct 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
practical as described by its name -"smart". Clean and fit our budget. We realized it is quite far out from all the tourist attractions but we went ahead with this place anyway as we saw that it is right by the train station. However, the commute is quite limited as there is only one train line. we were fine dealing with the transferring to different stations until there were issues with trains schedule and maintenance on some of the days, and that became inconvenient. We are from NYC so are used to public transportation (this feels like living in Elmhurst and commuting to Manhattan). The area itself is convenient in terms of getting to various grocery stores, and pharmacies.
Patty
Stayed 8 nights in Sep 2025
6/10 Okay
Leandra
Apr 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This accommodation is like a 50/50 feeling.
We loved the location, it’s ideal to come and go by train. The area is great, we knew it cause we once lived in the neighborhood and moved abroad. We basically visited our old home.
The things is, it’s loud, the rooms are extremely warm and that for cold nights in April.
The price is unbeatable tho compared to many other places and being able to cool or warm up some food in the small kitchen is also very nice.
All in all we will probably come back in case there is nothing cheaper that compares with the minimal standart :)
Leandra
Stayed 4 nights in Apr 2025
10/10 Excellent
Diana
Aug 20, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is like a home away from home. You have your own apartment with a well equipped kitchen, saving you lots of money on dinner.
All is new and clean, and the bed is comfortable. The interaction with the staff is minimal and the receptionist is not 24/7.
The apartment had everything you could possibly need. Fully equipped kitchenette, desk space to work at and plenty storage to place all of your items. The place was very clean and service was provided a couple times a week with changing bed sheets and towels. Only thing I would have liked is having a couch in the living room instead of two chairs. Would have been a bit more comfortable. Other than that, great place for a decent price.
Ute
10/10 Excellent
Volodymyr
Feb 21, 2025
Liked: Cleanliness, room comfort, communication
Excellent place in Berlin, can’t wait for nextstay
One of the best stays ever. I do not where to start. The room was very nicely appointed, cozy, stylish even. All little details are thought off, like sockets in convenient places. Furniture is new and convenient to store your things (I had a lot of stuff and all fit comfortably). The wi-fi signal was great. The tv was great too, having a few international channels, which is not always a case in German hotels. Too
And bathroom very clean. Microwave, fridge, toaster, kettle, hair dryer - all worked fine. The cafe by the lobby serves amazing breakfasts. The s train is basically one minute walking away, and you can be in central Berlin within 20 minutes, trains are frequent.
No air conditioning, which was not clear on the property description and we assumed was provided. No parking or guest vehicle loading area at all. The next door cafe owner is unpleasant and the cafe inventory delivery uses the elevator, takes priority over guest use of the elevator. It is in a good location for public transportation and retail support, appears safe, building is relatively new.
Mostly this place was a nice place to stay. The S stain entrance is right next to the building and the tram drops off in front of it, so public transportation was great. If you plan to do laundry do so at your own risk, the dryer did not work and of course the front desk didn’t care because they are leased and do not own them. As a business you should know that if it’s in your building it reflects on you. Provide a working service or don’t provide one. That was my only issue, the coffee shop was nice to have in the morning and the access to public transportation were great. Also it was very safe with the key card system.