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Grand Hyatt Berlin

Photo gallery for Grand Hyatt Berlin

Lobby
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, minibar, in-room safe

Overview of Grand Hyatt Berlin

Grand Hyatt Berlin

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
10785, BE, Berlin, Marlene-Dietrich-Platz 2

Explore the area

  • Popular LocationPotsdamer Platz6 min walk
  • Popular LocationBrandenburg Gate14 min walk
  • Popular LocationCheckpoint Charlie17 min walk
  • AirportBerlin (BER-Brandenburg)48 min drive

Choose dates to view prices

About this area

Berlin

Grand Hyatt Berlin is located in Mitte, a neighborhood in Berlin, and is near a metro station. Humboldt Museum of Natural History and Berliner Philharmonie are cultural highlights, and some of the area's attractions include Zoo Berlin and Madame Tussauds. Looking to enjoy an event or a game while in town? See what's going on at Max-Schmeling-Halle, or consider a night out at Kindl-Buhne Wuhlheide.
Visit our Berlin travel guideOpens in a new window
Map

What's nearby

  • Sony Center - 3 min walk
  • Potsdamer Platz - 6 min walk
  • Brandenburg Gate - 14 min walk
  • Reichstag Building - 15 min walk
  • Checkpoint Charlie - 17 min walk

Getting around

  • Potsdamer Platz Station - 5 min walk
  • Mendelssohn Bartholdy Park U-Bahn - 8 min walk
  • Berlin (BER-Brandenburg) - 48 min drive

About this property

Grand Hyatt Berlin

Luxury Berlin hotel in Mitte, walk to Potsdamer Platz
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Club Olympus has 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Languages

Chinese (Mandarin), Croatian, English, French, German, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Valet parking on site (EUR 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 42 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (18299 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Washer and dryer
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5 star
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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 27 2022 to August 15 2022 (completion date subject to change). The following areas are affected:
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.67 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 42 per person (approximately)
  • Self parking fee: EUR 20 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the pool from 10 AM-10 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Berlin Grand Hyatt
Grand Hyatt Berlin
Grand Hyatt Berlin Hotel
Hyatt Berlin Grand
Berlin Hyatt
Grand Hyatt Berlin Hotel Berlin
Hyatt Berlin
Grand Hyatt Berlin Hotel
Grand Hyatt Berlin Berlin
Grand Hyatt Berlin Hotel Berlin

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 710 out of 999 reviews
5 - Excellent 71%
Rating 4 - Good. 231 out of 999 reviews
4 - Good 23%
Rating 3 - Okay. 42 out of 999 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 999 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 999 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all welcoming and very friendly. From the moment we arrived we were greeted and made to feel special.
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. Avoid the ridiculously overpriced breakfast buffet though - inflation may be high at the moment but it's not that high! You can find excellent breakfasts nearby without paying anywhere near the prices the hotel will charge you.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much liked the staff and the service they very attentive! We enjoyed it very much staying here. Thanks again for a memorable weekend
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For price as extremely expensive for overall experience but everything was great. Apart for at times the staff in certain areas were a little unhelpful or not that friendly.
Stayed 6 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to explore Berlin & relax after walks
The hotel is located close to Potsdamer Platz making it a splendid location to explore Berlin by walking or by subway. The rooms were great. Staff was very attentive and extremely helpful.
Stayed 2 nights in Dec 2021