Relais San Lorenzo

Property class: 5 and above

Choose dates to view prices

Reviews

10 out of 10
Exceptional
Located close to Donizetti Museum and Palazzo della Ragione, Relais San Lorenzo provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a massage. The on-site Italian cuisine fine-dining restaurant, Hostaria, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Room

Deluxe Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Room (Junior Suite)

Room

Family Room (Junior Suite)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Family Room (Premiere)

Room

Family Room (Premiere)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Family Room (Superior)

Room

Family Room (Superior)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite

Room

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premier Room

Room

Premier Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Room

Room

Business Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite (Relais San Lorenzo)

Room

Suite (Relais San Lorenzo)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite

Room

Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room

Room

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet
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About the neighborhood

Located in Bergamo, Relais San Lorenzo is in the city center. Donizetti Museum and Carrara Academy Gallery are cultural highlights, and some of the area's notable landmarks include Basilica di Santa Maria Maggiore and Colleoni Chapel. Don't miss out on a visit to Leolandia. Visit our Bergamo travel guide
Map
24129, Lombardy, Bergamo, Piazza Lorenzo Mascheroni, 9

What's nearby

  • A historic square with a prominent tower, a fountain, and surrounding buildings with balconies and outdoor seating.
    Piazza Vecchia
    3 min walk - 0.3 km
  • An ornate church interior with a high ceiling, chandeliers, and detailed wall decorations.
    Duomo
    5 min walk - 0.4 km
  • A historic cityscape with prominent domed architecture and a tower.
    Basilica di Santa Maria Maggiore
    5 min walk - 0.4 km
  • A historic town with a prominent bell tower and clock tower, terracotta rooftops, and lush greenery in the foreground.
    Rocca
    9 min walk - 0.8 km
  • University of Bergamo
    3 min walk - 0.3 km

Getting around

  • Bergamo Alta Funicular
    15 min walk
  • Bergamo Orio al Serio Airport (BGY)
    26 min drive

Restaurants

  • Il Circolino
    2 min walk
  • Minuscoli
    3 min walk
  • Polentone
    7 min walk
  • Baretto di San Vigilio
    12 min walk
  • Bar Botticelli
    6 min walk

About this property

Relais San Lorenzo

  • Luxury hotel near Piazza Vecchia
  • Located close to Donizetti Museum and Palazzo della Ragione, Relais San Lorenzo provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a massage. The on-site Italian cuisine fine-dining restaurant, Hostaria, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
  • Other perks at this hotel include:
    • Valet parking (surcharge), an electric car charging station, and express check-out
    • Outdoor furniture, multilingual staff, and tour/ticket assistance
    • Free newspapers, luggage storage, and 1 meeting room
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and bidets
    • 40-inch LED TVs with satellite channels
    • Children's slippers, coffee/tea makers, and heating

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (EUR 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hostaria

Things to do

  • Hot tub

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 70.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April
Guests under 12 years old are not allowed in the health club, and guests under 18 years old are only allowed in the health club and hot tub with adult supervision

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Relais San Lorenzo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for EUR 30 per day.

What time is check-in at Relais San Lorenzo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Relais San Lorenzo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Relais San Lorenzo located?

Located in Città Alta, this luxury hotel is within a 5-minute walk of Donizetti Museum, Palazzo della Ragione, and Piazza Vecchia. Colleoni Chapel and Basilica di Santa Maria Maggiore are also within 10 minutes. Bergamo Alta Funicular is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relais San Lorenzo Reviews

10

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 166 out of 179 reviews
Rating 8 - Good. 10 out of 179 reviews
Rating 6 - Okay. 3 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Super hôtel, personnel attentif aux clients, très bien situé.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, silenziosa e pulitissima. Nel centro del centro. Prezzo ottimo per quanto offerto (seppur fuori stagione)
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, stanza molto confortevole e personale molto cordiale.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good experience...

Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New building in old City.

Friendly staff and excellent service, the restaurant could reach out for a lot more though..
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location; Service excellent. Beds a bit hard!
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avkopplande och lyxigt

Fantastiskt hotell med en avkopplande och lyxig miljö.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Beds too hard Not enought toiletries
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern Hotel

Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by. Good location
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic The staff are amazing Left my phone on lobby table and they tracked me down before I knew I had lost it
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super!

Hotel bellissimo, camere di qualità e classe, servizio accurato. Ristorante spettacolare, ottima spa e bella terrazza con jacuzzi.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, location and staff. Real gem in the heart of the Citta Alta.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooms and excellent breakfast.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Bergamo

The hotel was just perfect, beautiful, clean, great service and perfect location. There is not better place in Bergamo than Relais San Lorenzo
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito confortável e de bom gosto. O restaurante foi construído em meio a ruínas no subsolo. Excelebte café da manhã. Todos os funcionários foram muito simpáticos.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FANTASTISK

FANTASTISK; hotell, service, personale, historie, beliggenhet. ALT
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr stylisch, super Garage ,tolle Lage , sehr gutes Frühstück, Personal sehr hilfsbereit und freundlich. Dieses Hotel sucht seinesgleichen.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flott beliggenhet, super service og topp standard!
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at Relais San Lorenzo

The entire staff was friendly and always very helpful. We had stopped for lunch before staying there on the way to another destination in Italy just to see the accommodations and they couldn’t have been nicer! Our room was wonderful, the spa delightful and dinner was amazing. It’s location couldn’t be better right at the end of the old Town. It was our last night in Italy with a plane out of Milan at 1:15 and it was simple leaving at 9 after a great breakfast in their unique cavern restaurant. We’d stay there again unquestionably.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I are not your "typical" couple. However, EVERY staff member made us feel welcomed and they were very attentive and loving. This location is a little hidden but that's what we were looking for because we like small and quaint. It is very clean and dust free. The room we got was close to the elevator so it was very noisy and became a bit aggravating. That wanted to change our room but we just didn't want to pack all our things and move. That was a plus for us. I was celebrating my birthday and Dana an Paslo (owner) made a special connotation in celebration for me. She was very personable and invited us back, The conversation did not seem forced like she was trying to appease us because we were patrons. It felt like a genuine care for our return. There is breakfast included and it is very filling. There is a selection of fruit, breads, cheeses and meats. Also there is a menu that you can order eggs any way you like, bacon and sausage. These are included. They also have other items for a small fee. However, it is very filling and satisfying and I don't think you would have to purchase additional. A couple of days we had tours that began before breakfast started but we still was offered a "box" breakfast that was delivered to our room prior to departure. The "box" was actually a hefty bag that had more than enough in it to keep you full for several hours. It pretty much had everything. If we are ever back in Bergamo, we definitely will stay here.
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel parfaitement situé et luxueux

Hotel situé au cœur de la vieille ville. L’architecture permet d’y être au calme, mais au prix d’une absence de vue sur la ville environnante et la campagne. Le style du bâtiment est très années 70/80 ce qui surprend au milieu de maisons et d’églises multi-centenaires. Les chambres sont modernes, agréables, assez luxueuses, mais il y manque deux ou trois prises électriques. Service impeccable et remarquable restaurant en sous-sol au milieu des vestiges anciens.
Stayed 1 night in Apr 2019