「Property was lush green. Great place, backwater view was good.
Food was average, roofing was leaking, customer facing executive can be professional, internet and mobile signal both were bad, rooms had bad positioning of fan.
Overall not worth for the big money paid
」
「The Serai is in a coffee plantation; it is an oasis of calm in the centre of civilisation. We woke up to the chirping of birds and slept under a canopy of stars, both of which are impossible in the city.」
「Welcome to South Indian hospitality here-thoroughly spoiled by the staff. Loved the food - their specialty local ‘malnad’ cuisine added to memories of our trip. Thank you for a wonderful experience 」
「Hotel was clean, rooms were good and staff was helpful.
We didn’t like breakfast, it had only limited options that also served cold. Overall, an average stay.」
「Room: I stayed in Rustic Lux room on top foor. it has good view of tree and the whole resort from top. has great balcony to enjoy. room size is adequate. fridge is there and ample space for luggage
Resturant/Food: We opted for Breakfast and Dinner to be included in our package. They have good spread of veg and non veg. Desserts are great. Buffet Food is generally on less spicy side. In lunch, we order ala carte and it's taste is better than buffet.
service: It is a bit slow as compared to...
「Amazing. Calm and serene feeling. Loved the stay. Let’s you disconnect completely and embrace nature.
But there’s limited to no internet in the facility and only a common television. So for those who come here expecting tv and WiFi will be in for a surprise. 」