2/10 (非常に不満)
Luke
カップルで旅行
2025 年 11 月 10 日
気になった点 : 清潔度
We booked to stay at this hotel purely for the experience and bath at the end of the bed ect so we arrived at the hotel to be told we don’t have one of these rooms and that we’re on a third floor with a en-suite which you struggle to turn around in has no door on it and is just not suitable for a adult.
The room you bang in to one another moving around in there that’s honestly how cramped it is and your door locked internally don’t mean it’s locked we had some one walk in our room at around 2am or gone which petrified my wife and the reception staff were not interested in any of these issues.
The only good bit is the bar area in my opinion bar staff friendly but the place felt like it was undergoing some sort of renovation it just didn’t feel finished in spots pool area mainly the money you spend at this place it is no where near worth the money I’m definitely not going to be a returning customer we had a hotel the week before that was amazing for half the money and all staff were amazing.
I’m honestly shocked they’ve not refunded me or offered any kind of apology for what we went through.
Luke
Luke
2025 年 11 月に 1 泊滞在
