Baw Baw Shire Vacations & Trips from ￥136,091

All over happy with the service

Clean and tidy in both rooms and common areas with some lovely decorations up for Easter. Buffet breakfast had a good selection available and the chef was friendly and also happy to also cook omelette for guests if requested. The lifts are painfully slow even though there are 2 banks of lifts - it’s like it needs to power on each time you press the button.

A lot of pros and cons with this place. Very upscale and the room was spacious and modern. The location is excellent. On the other hand, the room design was a bit odd. Bathroom not truly separate from the bed area (sliding thin panels) and there was street noise. A lot of non-guests frequent the hotel so it was busy but not in a good way. Services, like the cafe, were closed during our entire stay of four nights. Weird for a hotel at this price and expected caliber. I liked it okay but my wife says never again.

The room class not clean, I found a chewing gum in my bathroom sink, hand marks all over the windows… it was very disappointing. Also, despite saying smart tv, it did not provide that so you could not stream your Netflix etc Most of the light is the living room didn’t work so dinner was supper dark Disappointing for a penthouse and the money paid.