「What a shame - this is a nice enough hotel in a cute resort however the staff and service levels are not up to scratch - charging for drinking water in the room and pool towels, only giving us a key per person after we complained, being asked to choose between a towel or a bath robe in the (expensive) spa, charging for use of the indoor spa pool (reason that we booked), refusing to give us muesli for breakfast in case the other guests also asked. It became a running joke during the week that we...
「What a shame - this is a nice enough hotel in a cute resort however the staff and service levels are not up to scratch - charging for drinking water in the room and pool towels, only giving us a key per person after we complained, being asked to choose between a towel or a bath robe in the (expensive) spa, charging for use of the indoor spa pool (reason that we booked), refusing to give us muesli for breakfast in case the other guests also asked. It became a running joke during the week that we...
Rebecca Jane