"It was my first time staying at this hotel, and I booked based on a colleague's recommendation. The thing that can't be beat is the hotel's location. It is literally across the street from Pavilion Mall and all the bustling shops, restaurants and atmosphere in the area. Great location to be based, especially if you are looking for that kind of vibe. Hotel staff were nice, though during check-in the staff forgot to remind me that the breakfast was included in my reservation. I had to ask later that evening to make sure.
The hotel is very large and some parts can feel cavernous. The bar is located in the basement, on the same level as the breakfast buffet. No windows so it feels a litle strange. The bar service and cocktails were good though, and the breakfast buffet spread was very good. Pool was adequate and gym had a good range of clean, modern equipment."