Batangas City Vacation Rentals

"I have spent my life working and living in 5 star hotels worldwide. The Copenhagen room is perhaps the most dynamic, as in the perfect Hollywood romance movie setting. i have ever experienced. From a custom 4 poster bed that could easily sleep 4, which sits viewing the Volcano sitting in the middle of the lake. Its a setting one would never forget. The staff is outstanding, extremely well trained, and truly dedicated to their guests needs. I didn't find a single staff member who i wouldn't have enjoyed calling a friend. The cuisine is truly fabulous, and prepared and served to perfection. The grounds groomed to perfection. The chance to have stayed here, is perhaps one of, if not the very best travel decisions i have ever made. Dont hesitate to stay here, you will never forget the experience. "

"Great place to stay"

"Everything is so slow and terrible. Service not very good"

"Amazing staff! The pool was so refreshing! "

"Not Chan room"

"a/c in excellent condition. Swimming pool is very nice. The staff are friendly and efficient."

"Chambre est bien et propre. Le staff est courtois. Déjeuner servi exactement à l'heure demandée, et bon. Le service internet est très inégal, il se déconnecte régulièrement."

"The room had ants and mosquitoes had no toilet seat very noisy out side due to traffic and no tiles on wall in bathroom. The fridge was to small the cupboard was broken the table was to small as well. And for a deluxe room no way."

"Staff were helpful and courteous. Room was awful. We booked premium room, but the room was terrible. It did not look similar to the picture that was advertised. The 3rd floor carpeting in the corridor was stained with pet urine and smelled awful. The elevator was tight and looked like it needed maintaining. We found pet excrement in carpeting. The room smelled smoke in a non smoking room and smells pet urine. The curtains were black in color where the original color was suppose to be white and appeared moldy. The bathroom floor tiles were moldy. Bedsheets appeared clean. No telephone in the room but you are asked to communicate by WhatsApp or Viber. I communicated through WhatsApp about a change in room but no reply even after checkout. We had to finally go to reception the next day prior to checkout to ask for another room. After much discussions, we were given a new room in the 4th floor. The new room was updated and cleaner. No clothes iron nor hair dryer in the room. Buy when requested, staff were able to accommodate right away. Check in seemed to take a long time. Checkout was ok. Seems there is only 1 staff in the reception area and security had to find someone to help during checkout. Perhaps staffing should be managed better by management. Security in the front entrance was excellent. Staff were courteous and professional. Management need to maintain the rooms better. Would not come back. "