Hana Hotel

Property class: 3

Choose dates to view prices

Located close to Nagoya Hill Mall and Grand Batam Mall, Hana Hotel provides free breakfast, a terrace, and laundry facilities. The on-site Indonesian cuisine café, Hana, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A hotel room with a wooden floor, a bed with white bedding, a nightstand with a lamp, and a wooden drying rack.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a large bed, a bedside table with a lamp, a wooden bench, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a desk with a chair, a lamp, and a painting on the wall.

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a wooden headboard, a small table with a phone, and a window with sheer curtains.

Standard Twin Room, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Nagoya (Lubuk Baja), a neighborhood in Batam, is home to Hana Hotel. Harbour Bay Ferry Terminal and Batam Centre are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Batam Center Shopping Area are two other places to visit that come recommended. Visit our Batam travel guide
Map
29444, Batam, Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja

What's nearby

  • Nagoya Hill Mall
    7 min walk - 0.6 km
  • Grand Batam Mall
    17 min walk - 1.5 km
  • BCS Mall
    4 min drive - 2.3 km
  • Batam Centre
    15 min drive - 14.5 km
  • Batam Center Shopping Area
    15 min drive - 14.5 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    27 min drive

Restaurants

  • Warung Guling Pak Made
    4 min walk
  • Yong Kee Istimewa Soup Seafood
    1 min walk
  • Kedai Kopi Instar
    1 min walk
  • Acia Ikan Bakar
    3 min walk
  • Rumah makan rajo murah
    3 min walk

About this property

Hana Hotel

  • Hotel near Nagoya Hill Mall
  • Located close to Grand Batam Mall and Harbour Bay Ferry Terminal, Hana Hotel provides free breakfast, a terrace, and laundry facilities. The on-site Indonesian cuisine café, Hana, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), newspapers in the lobby, and luggage storage
    • A 24-hour front desk and a front-desk safe
  • Room features
  • All 61 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Frequently asked questions

Is Hana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hana Hotel?

Check-in begins at 2 PM.

What time is check-out at Hana Hotel?

Check-out is at noon.

Does Hana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 120000 per person applies.

Where is Hana Hotel located?

Located in Nagoya (Lubuk Baja), this hotel is within 1 mi (2 km) of Nagoya Hill Mall, Grand Batam Mall, and BCS Mall. Harbour Bay Ferry Terminal and Batam Center Shopping Area are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hana Hotel Reviews

7.8

Good

7.6

Cleanliness

8.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel sehr gepflegt guter Service und nette Mitarbeiter. Bin sehr zufrieden und würde wieder dort hin gehen.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Staff & service
No room available. Manager gave a Romney in other hotel not so good (no lift and no breakfast).
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire Parfait 👍 Bien à tout niveau Très propre et moderne
Stayed 3 nights in Jun 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant Stay

Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities

Cockroaches infested room

there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Hana

Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good!
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall 4.5/5

Had an amazing stay. Very clean in the room interior.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Clean rooms

The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Clean in the room but shocking experience in the toilet, many coaches hidden under toilet bowl cover and crawling around toilet bowl ! Big and small coaches. I'm staying at level 4 room.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and clean

Would recommend this hotel when comes to low price and cleanliness.
Stayed 2 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is nice, location is good.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place but could be better! Thanks.

booked 3 rooms. 2 of the rooms was ok but the other 1 room has this weird smell and the bedsheet looks dirty and a little bit of stain. but that’s not a big problem anyway cause i enjoyed staying there and fyi, this is the second time i stayed there. this is a good budget hotel and hotel looks really really good. thanks.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
OK only
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay at Hana Hotel

Overall it was a pleasant stay. However, the restaurant should be opened long hours during the weekends and room service for food should be available 24 hours.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place central
Stayed 3 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good place safe clean
Stayed 7 nights in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
generally clean. however my room have cockroaches crawling around the wall. toilet had a damp smell too.
Stayed 3 nights in Oct 2017