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I Hotel

4.0 star property
Hotel with a full-service spa, a short walk to Nagoya Hill Mall

Choose dates to view prices

Photo gallery for I Hotel

Property grounds
Restaurant
Outdoor pool
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
The current price is ￥7,696
￥9,435 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Deluxe Room-Smoking

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Room-Smoking

  • Sleeps 2

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About the neighborhood

Map
29432, Batam Island, Batam, Jl Teuku Umar Bukit Nagoya

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.3 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Warkop Agem Medan - ‬5 min walk
  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪Love Seafood Nagoya - ‬7 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Coffee Town Kaya Toast - ‬11 min walk

About this property

I Hotel

Upscale hotel near Nagoya Hill Mall
Consider a stay at I Hotel and take advantage of dry cleaning/laundry services, 2 bars, and a gym. Indulge in a massage at Lotus Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a sauna.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • 1 meeting room, a banquet hall, and luggage storage
  • A front-desk safe, concierge services, and a 24-hour front desk
Room features
All 165 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Does I Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at I Hotel?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at I Hotel on Aug 31, 2025 start from ￥7,696, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is I Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at I Hotel?

Self parking is free at this property.

What time is check-in at I Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at I Hotel?

Check-out is at noon.

Where is I Hotel located?

Located in the heart of Batam, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 mi (3 km).

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I Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 272 out of 515 reviews
Rating 8 - Good. 194 out of 515 reviews
Rating 6 - Okay. 38 out of 515 reviews
Rating 4 - Poor. 4 out of 515 reviews
Rating 2 - Terrible. 7 out of 515 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

TAN BEE

Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

ZAHHAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

8/10 Good

SOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasurable stay With family
Stayed 2 nights in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Batam

Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
Stayed 1 night in Aug 2023

10/10 Excellent

Taekseon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

8/10 Good

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Badrulnizam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to Nagoya Mall just behind with a great concierge for transport or other requirements.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mas Rizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Stayed 1 night in Nov 2023

10/10 Excellent

Juraiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing....will come back soon
Stayed 3 nights in Feb 2023

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday staycation

Great
Stayed 2 nights in Aug 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Stayed 1 night in Jun 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel near to nagoya mall. Love it very much!
Stayed 1 night in Jan 2023

10/10 Excellent

Hwee Ling

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

6/10 Okay

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

8/10 Good

X.Y.

Liked: Cleanliness, staff & service
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome. Like the location actually.
Stayed 2 nights in Feb 2023