4/10 (不満)
Ernie
カップルで旅行, グループ旅行
2023 年 12 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Still using the old Evitel branded towels/toiletries/etc. Which are horribly old and stained. More than one room in our group had to request for new towels/floor mats/ pillowcases. My first towel was stained. Had an obvious handprint on it. My second towel was worse. They gave me one smelly so strongly of pee (cat? rat?) we recoiled. Had to go out and buy towels. Both to shower with and to cover the pillowcase. First time I, personally, have ever done that. Ask for an extra pillow, told there's a charge. Ask for extra towels, told there's a charge. Ask for handtowels, told they don't have any. But if they did, I'm sure there would have been a charge.
Location in general is great. Location specifically is quite a headache. Situated at the corner of a major junction, you can hear everything at all hours. So loud that you can smell the colour of every bike and see the rumble of every truck that passes by.
All this being said, the staff we encountered were very pleasant and friendly. Such a shame the hotel itself was so disappointing.
Overall, a hard pass
Ernie
2023 年 12 月に 1 泊滞在