2/10 (非常に不満)
Sandra
家族旅行
2025 年 6 月 5 日
気になった点 : スタッフとサービス、設備とサービス
Check in time was at 3pm. We were there at 3pm and were told to wait for two hours for rooms to be ready. It was raining a lot and we were not offered an alternative but to wait pretty much in our car or go back later. We were 6 people with kids and elderly, waiting for a room for two hours in the rain and not alternative but to come back or wait in the car while it is raining heavily should not be an alternative. We left and Expedia does not want to reimburse the money we paid for a room that was not ready for us.
Sandra
2025 年 5 月に 1 泊滞在