2/10 (非常に不満)
Larry M.
2018 年 11 月 5 日
Disappointed
Tried to contact the owner many times during the day of arrival- none of the phone numbers worked,no answer to email. Waited at the house and FINALLY HomeAway contacted them.
We are 2 couples and a single and needed 3 bathrooms. There was one full bathroom in the house and the other was a half bath. The other bathroom was outside in another building. The outside bathroom was so dirty and moldy shower curtain. Shower caddy was coated in rust. Shower so dirty we could not use it. So all 5 of us used one shower.
Coffee pot was slimy inside with mold.
Pillows smelled musty.
When we called the owner to complain they said it was clean and we had to expect it to be like that since it is a vacation rental.
They came the next day and when we showed them the dirty shower they said it was clean.
We have filed a complaint with HomeAway.
Larry M.
2018 年 10 月に 4 泊滞在