This apartment was very nice and comfortable. The location is wonderful, convenient to the Gaudi houses and other attractions, as well as nice restaurants and bars -- a great central location. But there were some major disappointments. The worst was that the apartment is 3 stories up (71 steps) and the elevator was out of service through our entire stay. When the management told us about this they just shrugged it off as if it was no big deal. But for older people like us (mid-60s), on longish trips with heavy luggage, getting up to the apartment was a nightmare. Our 30 year old daughter and her friend also found it exhausting and dreaded coming bac to the apartment. It was also disappointing to learn that the rental office is in a different part of the city than the apartment and renters must go to the office to check in, unlike all other management companies we've worked with who have someone meet renters at the apartment. We were told an early check-in would be possible but that wasn't the case, so it required 4 taxi rides to get from the airport to the office, then off somewhere to wait for checkin (the office isn't in a particularly interesting area), back to the office, and then finally off to the apartment. After all this running around facing the three story climb was a major annoyance. We were also disappointed in the kitchen supplies -- more basic than most and though all 4 of us spent a good deal of time looking we never found silverware or other utensils. Though the apartment was nice we'll never rent from this management company again.