2/10 (非常に不満)
Wiliam M.
2025 年 5 月 9 日
Barcelona let down
This is the first time that I have encountered fraud on VRBO. The apartment was not as shown on VRBO. The apartment was very dirty and used clothing was found under the breakfront. 2 of the bedrooms have ceilings that are less than 5' in height. No WiFi. No blankets or comforters for the beds, sheets only. Who travels and expects to bring or buy blankets and comforters for rental beds?My wife and her friends were so disappointed on arrival after flying in from Los Angeles that they documented what they saw, left the key on the DR table and went to find other lodging.I am in the process of disputing the charge with the credit card company. I haven't received any response from the rental company and I have yet to receive satisfaction from VRBO.
Wiliam M.
2025 年 4 月に 1 泊滞在