「Pool was beautiful!」

「Great staff. Facilities were as expected and what we needed」

「Was under construction Huge cockroach’s everywhere Disgusting 」

「 The room was very clean. It contained everything you may need and quick response if you needed anything from the property manager. 」

「Excellent place to escape the city life.」

「Es ideal para pasar solo la noche」

「They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. 」

「We did not stay at the property. The door lock was damaged and could be opened easily. The bed was dirty, with stains on the sheets and pillows. The pool did not exist—it had no water and was extremely dirty. You should verify the properties listed on your platform, as situations like this damage your reputation.」

「Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. 」

「The hotel was beautiful & the owner met all of our needs!」

「Lugar tranquilo y acogedor 」

「We always stay at the Hyatt place when we visit Puerto Rico.. the decoration is always something new everytime we come.. the staff are very friendly and the breakfast is always delicious 」

「Increíble estancia definitivamente volveremos.」

「Es un lugar tranquilo, privado y seguro y el personal es muy amable. El área en general es tranquilo y seguro también. 」

「I’m satisfied with my stay. Peaceful no noise. The only small thing is I wish they had blackouts curtains. 」

「Hotel is clean, staff is friendly and Dubraska did her best to help us. The issue was about the rooms. We were first assigned a room where the fridge didn’t work. A technician was supposed to fix it but it never happened. Then, we were offered to use the fridge in another room, which was very uncomfortable. Then we were offered another room to change. We moved all our belongings to that room to find out that A/C was broken, it didn’t cool at all. Faucet didn’t have a spray for water, and the...

「Buen sitio y limpio」

「Todo muy bien 」