Bao Lam Vacations from ￥191,420

It was difficult to communicate with the people managing the check-in process, which was an issue as the check-in process is complicated.

I was very pleased with my visit… the only issue I had was at the end when we were trying to get our things out in the lobby and your young gentleman was right behind my daughter telling her she needed to leave as she had a Dublin donuts cup in the lobby… I was not happy about that at all.. then he continued to follow us u til we left, even followed up outside… this was at 11:45 am

Staff was well accommodated and went above and beyond to help us find great places to visit in the area. We will definitely be back!

Room wasn't ready 1.5 hours after the states check in time. The hotel is used for a lot of other purposes for such a small space so it's awkward to shimmy through someone's bat mitzvah to get up to our rooms. We heard really loud tribal drumming from tao when we were up on the 2nd floor. The best things are pretty decent sized rooms for NYC and awesome location.

Very clean room. Excellent staff. Adriana was wonderful. I’d say our bed wasn’t the best, but the room was very clean and luxurious.