I just want to leave a thankyou note to the young man who dropped the jumper off to our room. My daughter left her jumper at the restaurant. The young man brought it back to our room. Ten minutes later, he popped in again, my wife left her coat there too and he brought it back to us. This is not some kind of heroic acts but u know what, we missed it. The common courtesy once people who work in hospitality used to have, we can feel it in this hotel. All the staff, receptionists, cafe staff… obviously the management treats their staff right otherwise u guys won’t have staff like this. They’re just happy and this is very rare particular during the turbulent time we are in. I must say, this is impressive. Keep up the good work, we will be back. Thanks so much for a nice experience.
A verified traveler stayed at Rydges Parramatta
Posted 9 days ago