The Rimrock Resort Hotel

Photo gallery for The Rimrock Resort Hotel

Primary image
Indoor pool
Indoor pool
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Rimrock Resort Hotel

The Rimrock Resort Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
T1L 1J2, AB, Banff, 300 Moutain Avenue

Explore the area

  • Popular LocationUpper Hot Springs3 min walk
  • Popular LocationBanff Gondola4 min walk
  • Popular LocationBow Falls6 min drive
  • AirportBanff, AB (YBA)18 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Banff National Park and Banff Cascades of Time Gardens reflect the area's natural beauty and area attractions include Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff Cascades of Time Gardens - 4 min drive
  • Bow Falls - 6 min drive
  • Walter Phillips Gallery - 13 min drive

Getting around

  • Banff Station - 8 min drive
  • Calgary International Airport (YYC) - 98 min drive

About this property

The Rimrock Resort Hotel

4-star spa resort near Upper Hot Springs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rimrock Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 22.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 8 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 923 out of 1325 reviews
5 - Excellent 70%
Rating 4 - Good. 281 out of 1325 reviews
4 - Good 21%
Rating 3 - Okay. 62 out of 1325 reviews
3 - Okay 5%
Rating 2 - Poor. 37 out of 1325 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1325 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & beautiful area
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort. Quiet and peaceful, just sit outside, see and hear the birds and taking the the views.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful night. My husband and I spent one night at the Rimrock on our journey home from a family vacation. It was a wonderful, peaceful stopover. The staff were so helpful and friendly and our room was spacious, comfortable and clean. The view was fabulous.
Stayed 1 night in Aug 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but very expensive, no microwave in the rooms.
Stayed 7 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rimrock Resort Hotel provided an upscale, quality stay while passing through Banff. Wish we had more time to enjoy the indoor pool and dining.
Stayed 1 night in Aug 2022