Fairmont Banff Springs Gold Experience

Photo gallery for Fairmont Banff Springs Gold Experience

Primary image
Indoor pool, outdoor pool
Outdoor spa tub
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Fairmont Gold, Room, 2 Queen Beds | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Overview of Fairmont Banff Springs Gold Experience

Fairmont Banff Springs Gold Experience

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
Map
T1L1J4, AB, Banff, 405 Spray Ave

Explore the area

  • Popular LocationBow Falls10 min walk
  • Popular LocationBanff Cascades of Time Gardens12 min walk
  • Popular LocationBanff Park Museum18 min walk
  • AirportBanff, AB (YBA)15 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Fairmont Banff Springs Gold Experience is in the mountains and on the riverwalk. Whyte Museum of the Canadian Rockies and Banff Park Museum are cultural highlights, and some of the area's activities can be experienced at Banff Springs Golf Club and Upper Hot Springs. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and snow tubing.

What's nearby

  • Bow Falls - 10 min walk
  • Banff Cascades of Time Gardens - 12 min walk
  • Banff Park Museum - 18 min walk
  • Banff Centre for Arts and Creativity - 5 min drive
  • Walter Phillips Gallery - 10 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 134 min drive

About this property

Fairmont Banff Springs Gold Experience

Family ski hotel with 7 restaurants
Enjoy the free ski shuttle and an indoor pool at Fairmont Banff Springs Gold Experience during the winter, and return in the summer for a round at the hotel's golf course.
Fairmont Banff Springs Gold Experience offers 115 accommodations with safes and complimentary newspapers. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Banff hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts, a health club, and complimentary bicycles. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.5 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 32 per day)
  • Valet parking on site (CAD 46 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 24 for adults and CAD 12 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vermillion Room
  • 1888 Chop House
  • Waldhaus Restaurant
  • Castello Ristorante

Things to do

  • 27 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledding
  • Snowshoeing
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 22

Outdoors

  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • Stereo

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Other workout equipment
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: CAD 24 for adults and CAD 12 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.5 per day (rates may vary)
  • Airport shuttle fee: CAD 75 per person
  • Airport shuttle fee per child: CAD 45 (from 1 to 14 years old)
  • Self parking fee: CAD 32 per day
  • Valet parking fee: CAD 46 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fairmont Banff Springs Gold
Fairmont Banff Springs Gold Experience Hotel
Fairmont Banff Springs Gold Experience Banff
Fairmont Banff Springs Gold Experience Hotel Banff

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 7 out of 8 reviews
5 - Excellent 88%
Rating 4 - Good. 0 out of 8 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 8 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 8 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 8 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very clean!
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
Room was clean, stay was excellent
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have to start by saying the service was exceptional!!, we had the gold package with exceptional service, the breakfast buffet was to be desired, food was cold!!, had to ask for utensils, ran out of water. $30 a night for parking!!!, disgusting, our last visit we stayed at the Moose Inn, free parking, what gives the Banff Springs the right to charge for parking!!! To ever stay at the Banff Springs again, highly unlikely.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021