4/10 (不満)
Marc
グループ旅行
2024 年 7 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No hot water.
Our room was 3 bedrooms and certainly big enough to accommodate a large family. The property looks nice and the location is fine. The problems we encountered were: Unclean linen, when asked to change the linen, they left same linen and just made the bed again. There was no hot water at all, when asked staff to check they said there is only one room, The Presidential Suite, which has hot water, and we can take a shower there if we need a shower. Even though there was no hot water the shower only output a tiny trickle. The fridge barely worked. I think they put a block of ice in the fridge and treated it as a cooler. Our bedroom was located right next to the village mosque, and we were fortunate to have been woken up to pray each morning at 5am. As were the roosters! I do have to say that the cafe is very good and their coffee is excellent.
Marc
2024 年 6 月に 2 泊滞在