Got a problem with check-in. The receptionist confuse with my reservation. Wifi is really bad in my room. Never getting any connection.
宿泊されたお客様
2018 年 1 月に 2 泊滞在
6/10 (普通)
Faisal、Malaysia
2018 年 1 月 13 日
気になった点 : 施設のコンディションと設備、客室の快適度
Bad experience.
Went there to check in and was told that I only booked 1 room while in actual I booked 4 rooms in total. Staff took about 1 hour+ to solve the problem. Asked for my proof of payment, and date when I place my booking. Expedia really need to improve the app to make it easier for customer to show proof of booking or payment to hotel.
Faisal
2018 年 1 月に 2 泊滞在
2/10 (非常に不満)
mark
2017 年 12 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Welke reservering?
Kamer was niet beschikbaar, dus kan er ook been fatsoenlijke beoordeling gegeven worden.