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I have been using this hotel for the past 15 years. When I first checked in, I was so impressed by the warm welcome—the staff offered me one of the nicest glasses of orange juice and a cold towel. It was such a lovely touch and left a lasting impression on me. Compared to those days, however, I was very disappointed with my experience this time. When I arrived at the hotel, I had to wait for about 10 minutes before any staff member appeared. I was also told that I would have to pay $150 if I wanted to check in before 2:00 p.m., while housekeeping staff were having lunch in the lounge. In addition, there was no longer a kettle or coffee maker in the room. I mentioned my disappointment to one of the male staff members, and he kindly offered to treat me to a coffee. He certainly didn’t have to do that, but it was a very nice gesture and made me feel a little better. I have always had fond memories of staying at Sirtaj, and I sincerely hope that the warm and attentive service I experienced in the past will come back again.

This location is perfectly located in the middle of town for a tourist! Really amazing staff who have great communication via WhatsApp. The breakfasts were fantastic - Highly recommend!! And the dinner onsite is great too. Room was small, but clean and beautifully decorated. Beds were firm but comfortable (think memory foam). The pillows were not good but it’s nominal when everything else is perfect!!!

日本語しか分からない私達にも親切に対応してくれた。