Very disappointing hotel — don’t waste your money.
The hotel management is very poor, and the cleaning standards are terrible. The reception staff are unprofessional, and most of the staff barely speak English. Only one male staff member was able to communicate properly; the female reception staff were especially unhelpful and unprofessional.
We asked for an iron, but the staff kept making excuses and charging us for ironing our clothes. One night, I asked the male staff member working the night shift if I could have an iron, and he simply gave it to me. This made me question why the other staff were making such an issue about it and charging for the service.
The biggest problem was privacy and room access. Staff entered our room at different times using their own access card without properly informing us or waiting for permission. When my husband asked why they were coming inside, they simply said “sorry.” This happened almost three times, which was extremely uncomfortable.
Other problems:
* Broken hair dryer
* Very dirty carpets
* Bugs in the room
* Unhygienic breakfast
* Extremely strong cigarette smell throughout the hotel
* Poor housekeeping and cleaning
* Unprofessional management
Overall, the experience was very disappointing. Don’t waste your money staying here. It would be much better to rent a flat/apartment instead.