4/10 (不満)
Joan
カップルで旅行
2025 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Very disappointed when checked in room was not ready to occupy no lights no air. Had to move room. Second room moved to the room ac was leaking on the bed and they wanted us to move again when we were leaving the next day. It was my wedding day and had no time to pack up and move again and had to get ready is the swelting heat for my wedding. Told us it would be fixed the next day instead of taking care of it immediately. The rooms need to be updated with working ac’s. I have never checked into a hotel with a room not being ready for a guest and for the amount of the rooms they should have never been in that condition. My three days of wedding plans was ruined
Joan
2025 年 6 月に 4 泊滞在