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The room was clean and spacious, the ac was a plus, staff was very helpful.

We had an EXCELLENT stay. The property is very conveniently located to everything in Old San Juan. It was a very quiet street. The staff was so friendly & helpful. The restaurant upstairs was great. We also loved the rooftop view. Would highly recommend & would absolutely stay here again!!

I found intimate and very intimate stuff inside the shower,what made our night very uncomfortable ,knowing that we paid so much money for one night,

We stayed in the bungalows that were nice and spacious. We had a garden view which I enjoyed because it was very quiet at night for sleeping. We loved that the main pool was open 24/7. The staff was really nice and always tried their best to be helpful. The mini fridge in our room went bad on day 2 of being there and they brought us an older beat up mini fridge and just left in the middle of the room as replacement, I found this to be odd and distasteful. FYI the food at the resort was very overpriced and not that good unfortunately. Also before booking this hotel keep in mind they automatically add a ton of fees, taxes (taxes are HIGH) and tips when you order at any of the bars and restaurants (including room service).

We had an amazing stay at this hotel in San Juan! The accommodations were excellent 💙everything was clean, comfortable, peaceful, and perfectly maintained. The staff made our vacation truly unforgettable. A special thank you to Xiomara, Andrea, Aracelis, Zoe, Gia, and Pedro for their outstanding hospitality. They were always friendly, welcoming, and went above and beyond to make us feel at home. The restaurant next to the hotel deserves a perfect 10/10. Every meal was absolutely delicious, and we looked forward to dining there every day. I simply love this place. It offers the perfect combination of comfort, great food, exceptional service, and a relaxing atmosphere. This was the perfect vacation, and I will definitely be coming back!♥️ Feeling grateful ♥️