「What a charming hotel! We had a very lovely stay. Very spacious and modern room, free parking, breakfast and wifi.
Will definitely stay again when we are in the area.」
"This is the worst hotel, I've ever stayed.
Even though I paid for the accommodation, they refused to let me stay because I didn't have a passport, and the accommodation fee has not been refunded.
This should be stated in the regulations, and if the guest did not stay, they should refund the money. I made an inquiry, but there was no response. Truly the worst hotel."