バックバロウのスパのあるリゾート & ホテル

「Clean, functional hotel with friendly staff. Good breakfast and dinner although the menu was mostly the same each night.」

「They forgot for housekeeping. When I check out, I asked to keep my luggage, but they did not store, they just left at reception desk where i put as it is. No one took care, and I was lucky it was not stolen. Terrible and unbelievable.」

「The location is the big selling point; views over the lake are exceptional. The menu has a good choice, but doesn't vary from day-to-day. That could become an issue for a longer stay, but if it looks good on the menu, it will be good when it's served. The location sold it, but the staff made the trip exceptional. They really made us feel like ensuring we enjoyed our stay was their personal mission. There is a fitness note; I'm admittedly out of shape, and retirement age, but I found the...

「The best!!」

「It’s a majestic and beautiful property which has been tastefully decorated. We stayed in the family room (2 adults and a teenager) and it was huge and lovely. The only criticism would be about the bathroom…the shower pressure and no shelving in the shower or bath to put your products on (very minor though). We can’t speak highly enough of all the staff from the reception, to the restaurant/breakfast and bar. A special mention to Brendan who made one of the nicest Espresso Martinis I’ve ever...

「The service, accommodation was exceptional. The hotel was relaxed and totally customer focused. The staff are attentive and accommodating, knowledgeable about the area. All the staff presented themselves as professional but friendly always smiling and open to conversations and commentary. The spa is fantastic, relaxing and rejuvenating. I’d go back anytime and will recommend the hotel to my friends」