117ライブアリーナ周辺のホテル

「定員が明るくて良い」

「The breakfast and dinner menus were different every day, which was very convenient for us staying for a long time.」

「部屋のポットを使ったら黒い汚れが、ばーと出てきて少し大きい茶葉？みたいなものも出てきて衛生面が怖くて使うのをやめました。湯船に浸かろうとお湯を出したら水が茶色？濁った水がでてきて使うのをやめました。ホテルのレストランのご飯はまあまあでルームサービスのご飯もまあまあでした。受付スタッフの方に両替をお願いしたところ、大きなお金はもらえたけどコインが今ないから用意しとくね。と言われたので用意ができたら部屋に電話をしてほしいと伝えたら分かったと言われたものの電話はこず、次の日のチェックアウトの時に聞いたら、まだ用意できてないと言われ、謝りもせず言い訳から始まり昨日は忙しかったんだと言われた。ホテルの部屋のベットは寝心地がよくて部屋の内装も素敵だったけれど一部のスタッフのせいで、せっかくのリフレッシュの時間が少し嫌な気持ちになりました。」

「Really great location for Meydan races. Quiet area. Easy access to Downtown and the Dubai Airport. Loved having breakfast overlooking the race course.」

「Great hotel, staff very welcoming 」

「X」

「We choose this hotel based on the good reputation on the website but it was a bad mistake. First of all, the room is not very well designed. The washbasin is part of the wall of the toilet and it's open to the room, so all the noise and smell of the bathroom can be spread all over. And the staff were very unprofessional. There were two wine glasses in the room and we wanted to drink wine, so we called the front desk to ask for the wine opener. We waited more than 30 minutes but nobody delivered...

「The customer service was good, however a lot of items in the hotel rooms are either broken or not working well. The first room my wife and I got smelled quite bad and made me wonder when was the last time the carpet was even cleaned. The iron and ironing board were a mess and ruined my wife’s shirt, the fridge wasn’t working where we needed to keep our daughter’s milk cold. We ended up changing our room which was a bit better, but overall there was just too much negligence.」